S H O P P O L I C I E S & F A Q

Do you ship internationally or offer combined shipping?
Absolutely! Just contact us via Instagram @Folkling for a personalized shipping quote, or through our contact page here on the website.

We are not responsible for customs taxes incurred from your order, nor are we responsible for any confiscation or held items by a country’s customs department.
It is the responsibility of the buyer to investigate any issues related to customs.

When can I expect my order?
All orders, unless otherwise specified in the listing, will ship within one week of the purchase date.

Do you offer returns or exchanges?
—☽☼— All sales are final —☼☽—
We want you to love your vintage and handmade finds, so please look through the photos and read the description carefully and feel free to ask any and all questions before purchasing, as we do not accept returns.
Thank you for understanding!

Do you have a number I can call?
We do not have a phone number for the shop. Too many spam calls these days!
We are always happy to help you here via our email on the contact page or via DM on our instagram: @folkling but that is our only form of communication virtually. Feel free to come by our brick & mortar 11-5 Friday-Saturday to speak with us in person though!

When can I expect to hear from you in regards to a question I have?
Just because you see us posting on Instagram, doesn’t mean we are free to answer questions... ;)
We get a lot of messages every single day via multiple outlets and it’s a lot to keep up with in addition to everything else we do here, so please be patient in waiting to hear back from us. However, we typically answer messages within 48-72 hours of receiving them.